Having an ineffective leader in the wrong place at the right time can break an organization.

Research repeatedly shows that organizations that invest in leadership development perform better than those that do not. Research also shows that while many organizations identify developing leaders as a top priority, many executives are not happy with their existing development programs.

In a 2016 survey by Borderless, nearly 60% of the 1000 executives surveyed are dissatisfied with their organization’s investment in leadership development activities, and more than 54% describe their programs as ineffective. How can this be?

Roles of a Leader
Leadership Roles
three leader principles.png
Guiding Principles of Leadership

Roles of a Leader and Guiding Principles


Despite all the ways organizations define leadership and the plethora of leaderships models, we at KPC have identified five central themes to leadership:


  1. Leadership is a process.

  2. Leadership involves influence

  3. Leadership occurs in groups.

  4. Leadership involves common goals.

  5. Leadership must be appropriate for the organizational level in which it operates.


Leadership, then, is a process whereby an individual influences individuals to achieve a common goal using approaches appropriate to the operational environment. How does a successful leader operate within these themes - the same way great leaders have always done so - by integrating three overarching roles through alignment with three guiding principles.

Leaders develop best when they can leverage their natural talents, acquire key experiences and focus their development through the right coaching and experience. 

At KPC, we have designed our Key Leadership™ and our 21st Century Leadership programs to help organizations improve their capability across the leadership spectrum based on their needs. Too many development initiatives rest on the assumption that one size fits all and that the same group of skills or leadership style is appropriate regardless of strategy, operating environment, and organizational culture - this is simply not true.


When an organization identifies and develops the leadership capabilities essential for success in its operating environment—such as relationship building, high-quality decision making, or stronger coaching skills—it achieves far better outcomes. These capabilities are dependent on the leader’s role and operational focus.

Through assessment, interviews, and evidence, we identify talents, determine the experiences most important to the development of current and potential leaders, and create coaching programs for leaders at all stages of their career. By working closely with you, we can help identify the critical few leadership competencies needed at each level of leadership and operational focus in your organization. Then, create and deliver a customized, experiential development program that measurably changes leaders’ behavior and mindsets. We do this while adhering to four guidelines: 


  1. A leader’s self-knowledge is key to meaningful and sustained change.

  2. Leadership development tends to happen at the leader/follower interface.

  3. Leaders must be committed to lifetime learning.

  4. Everything a leader does happens in the context of organizational goals.


Our approach helps take the guesswork out of leadership development and helps you avoid the most common mistakes. We increase the odds of your success by matching leadership skills to the work at hand, embedding leadership development in real work, fearlessly investigating the mindsets underpinning behavior, and monitoring the impact to sustain behavior changes over time.

Developing your leaders is probably the most important thing you can do for your organization. At KPC, we know there are no one-size-fits-all solutions for every organization. We take the time to get to know your business and your leadership needs and recommend a range of options that are the best fit for your goals. Let's see how KPC can help unlock your leaders' potential.