If you've not heard of Lean Six Sigma, it is the never ending pursuit to identify waste within your work processes and eliminate or reduce it with the goal of providing the highest value to your customers. Not just a set of process improvement tools, it is a mindset that process improvement can always be made and that the best ideas for it often come from the people that work in the processes.
It's easy to get lost in the muddle of information about Lean Six Sigma and the glut of "lean consultants". That said, we at KPC think we do a pretty good job in helping our clients implement Lean and Lean Six Sigma. Our consultants have been-there-and-done-that, so we know what good looks like and we know what not-so-good looks like and how to avoid it.
Through our evidence-based approach our goal is to help you develop the skills and experience needed to get excellent results while building a culture capable of sustaining them. Our value add is in the coaching and training we provide to facilitate culture change while developing our clients' internal competencies. We are not interested in providing armies of consultants to lead improvement event thus having our clients fully dependent on us. Instead, we build our clients' capability by creating daily management and kaizen systems that will self-sustain.
We adhere with principle #1 of the Toyota Way: "Base your decisions on a long-term philosophy, even at the expense of short-term financial goals.” Other consultants may focus on their "billable day" and may end up with more revenue from their clients by seeking short-term gains, but our clients repeatedly sustain their improvement and don't backslide the moment our assignment is over. If you are looking to run just a few kaizen events please call the other guys.
Our customized approach to Lean Six Sigma Training focuses on the your gemba and creating tacit on-the-ground learning. Our goal is not only to train your team in Lean techniques but also to generate real ROI for your organization.
Level 2: Strategic Value Stream Mapping and Kaizen Event Facilitation
At this level we provide expert facilitation and experience to lead your teams in strategically Value Stream Mapping key areas of your business, e.g. specific production lines and business processes with the goal of achieving targeted outcomes. We walk you through the process of:
Current State Value Stream Mapping and Documentation
Current State Analysis and Evaluation
Formalization of Future State
Future State Mapping
Creation of Gap Closure Plan
KPC can assist you in identifying, prioritizing, and facilitating quick wins in enterprise excellence while developing your teams for continued and sustainable improvements.
Level 3: Lean Six Sigma Kaizen Facilitation
Sometimes organizations have very specific needs that need relatively quick action. KPC can facilitate the nuts-and-bolts activities of rapid root cause analysis, rapid improvement, and point-kaizen. These activities are usually conducted over 3 to 5 days and following a general outline:
Training, scoping, data gathering and analysis of current state
Countermeasure identification, planning, experimentation
Pilot testing and countermeasure refinement
Standardization and documentation
Change report out to stakeholders
Our consultants have the boots on-the-ground expertise to that ensure significant and sustainable gains quickly by assisting in the management and completion of trailing actions that sometimes post event.
KPC can assist you in your Lean Six Sigma Transformation and building a culture of excellence within your organization, with customized services built around a people development and a change management model designed to ensure the highest probability of a successful and sustainability. We offer three levels of support:
Level 1: Organizational Lean Six Sigma Implementation
The complete package to implementing a Lean Culture within your organization. Using our expertise and a customized, project-based implementation plan - based on the extensive research done by MIT's Lean Advancement Initiative (LAI) - we facilitate all plan activities, road-maps, guidance documents, templates, academy training, and simulation material, essential to the implementation.