The effectiveness of any organization depends on every employee taking responsibility for constant improvements to products, services, and processes. Improvements can reduce waste, add value or safety, or resolve issues that slow down a process and make it easier to meet the needs of your customers.
Continuous Improvement is the ongoing improvement of products, services and processes through both incremental and breakthrough efforts. It's a set of activities designed to enable ongoing improvement through constant measurement, monitoring, diagnosis and action.
More than a set of tools, a continuous improvement mindset means always looking for opportunities for improvement and acting on those opportunities—always looking for ways to improve, even when things are going well.
We offer training and consulting on a full range of problem solving methodologies — most in half-day and full-day experiential sessions. We can also customize the offerings to meet your organization's needs. Here are some of our most popular topics: